Privacy Policy

Nutrition Kitchen Singapore Pte. Ltd. ("Nutrition Kitchen", "we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy describes how we collect, use, disclose, and safeguard your information.

1. What Information We Collect

When you purchase something from our store or use our services, we collect the personal information you voluntarily provide to us, including:

When you browse our website, we automatically receive:

Your IP address
Browser type
Operating system
Browsing behavior (through cookies and Google Analytics)

2. How We Use Your Information

We use your personal data to:

Process and deliver your orders
Verify your payment information
Communicate with you about your orders, account, or inquiries
Send marketing communications
Improve our products, services, and customer experience
Comply with legal obligations

3. Consent

3.1 How We Obtain Your Consent

When you provide personal information for a transaction, we infer your consent to collect and use it for that specific purpose. Where permitted by applicable law, we may send you marketing communications about our store, new products, and updates. You may opt out of receiving these communications at any time by following the unsubscribe instructions in our emails or by contacting us.

3.2 How to Withdraw Your Consent

You may withdraw your consent at any time by contacting us at info@nutritionkitchensg.com.
Please allow up to 10 business days for processing.

4. Disclosure of Personal Data

We may disclose your personal information:

To third-party service providers who perform services for us (e.g., payment processing, hosting)
When required by law or regulation
If you violate our Terms of Service

5. Cross-Border Data Transfers

Your personal data may be transferred to and processed outside Singapore, including by our affiliated companies and service providers. We will ensure that recipients provide a standard of protection that is comparable to that under Singapore’s PDPA.

By using our services, you consent to such cross-border transfers, subject to our compliance with applicable law.

6. Retention of Personal Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When no longer required, we may securely delete or anonymize your personal datas.

7. Third-Party Services

Our store is hosted on Shopify. Your data is stored through Shopify’s secure servers.
We use Shopify Payments and PayPal to process your payment transactions. Your payment information is encrypted and handled according to the PCI-DSS standards.

We encourage you to review the privacy policies of any third-party services you interact with through our site.

8. Use of Cookies and Analytics

We use cookies to enhance your browsing experience.
We also use Google Analytics to gather information about visitor interactions with our website.
You can opt out of Google Analytics tracking using their opt-out tool.

9. Data Protection and Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

You have the right to:

Request access to your personal data
Request correction of your personal data
Withdraw consent to use your personal data
Request deletion of your personal data (subject to legal requirements)

Please contact us at info@nutritionkitchensg.com to exercise any of these rights.

11. Age of Consent

By using our site, you confirm that you are at least 18 years old or have obtained the consent of a legal guardian to use our services.

12. Changes to This Policy

We reserve the right to amend this Privacy Policy at any time.
Changes take effect immediately upon posting.
If material changes are made, we will notify you by email (if available) or by a prominent notice on our website.

13. Contact Information

If you have any questions, concerns, or requests relating to your personal data, please contact us at info@nutritionkitchensg.com.

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