Frequently asked questions
Where does the food come from?
At Nutrition Kitchen, we have our own production kitchen. This gives us full control on our meals, ranging from sourcing, preparation and cooking. Our meals are prepared in a state of the art kitchen by chefs trained professionally in technique and hygiene.
What kind of food do you offer?
As you can see by our menus we offer a wide range of cuisines from Western to Indian food. Our philosophy is that the key to sustaining a balanced macro nutrient diet is to keep it fun and exciting. Nobody wants to live off of chicken breast and steamed vegetables forever.
Our minimum order is 5 days consecutively Monday to Friday and we reserved the rights to apply extra delivery charges on special requests.
Please note that we do NOT deliver to following areas:
All airports and military camps, Prisons, Offshore islands including Sentosa, All special pass-protected areas and Tuas Sentosa Marina
Delivery time is also subject to change with respect to the situation and traffic condition.
Check with our customer service for the available delivery Slots –
Evening Before – 6.30pm – 9:30pm Sunday to Thursday.
Morning Delivery – 6.30am – 10:30am Monday to Friday.
Any change in delivery address requires notification time of at least 48 hours
If we can’t contact you or unable to deliver to you on arrival of your delivery address, we will have to charge you $9 for re-delivery fee for subsequent delivery.
When using our services to order food delivery, you are receiving the services of a self-employed (independent contractor) delivery driver/ runner.
No deliveries during public holidays
Change and cancellation policy
Cancellations or changes for meals must be made the week before. The cut-off time for changes or cancellations is Friday 12pm.*
Any cancellations or changes after the cut-off time are not entitled to refunds.
If you have an ongoing meal plan for more than one week, please email us at email@example.com or Whatsapp +65 9105 2001 to cancel or make any changes.
*If Friday is a Public Holiday, the cut off time Thursday 12pm.
Can I modify the dish to accommodate my allergies and food preferences?
We are unable to do customisation meals , kindly double up on another meal that day. Please select your meal by looking through the ingredient list if you have any food restrictions/food allergy.
Please be aware that certain ingredients are integral to the dish and we will be unable to remove them.
How do you calculate your macros?
Our macros are calculated using macro nutrients on raw ingredients in our customized macro calculator. Our macro data comes from nutritiondata.self.com